Our WordPress plugins are licensed under the GNU general public license version 2 or later (http://www.gnu.org/licenses/gpl-2.0.html). Every plugin comes with a license that is valid for a 1 year period from date of purchase unless stated otherwise. After a year period your license will expire, see below regarding the ‘Automatic Updates and Support’.
If you’re not happy with any product purchased we will do our best to make it work for you. We also will honor all refund requests within 30 days of purchase.
Automatic Updates and Support
Only users with an active license will be illegible to receive automatic updates and premium support through our helpdesk for a period of 1 year from date of purchase unless stated otherwise.
Should you wish to not renew your license for your product, your product will still work as intended from the last version downloaded while your license was active. Should your license be expired, you will be able to simply renew your previous purchase at any time in order to reactivate your access to support and automatic updates.
Please be sure to read our support policy.
- A “1 Site License” means you are able to use the purchased product on only one domain.
- A “3 Site License” means you are able to use the purchased product on up to three domains.
- A “Unlimited Site License” means you are able to use the purchased product on any amount of domains.
Definition of a ‘domain’: A domain is a unique url which can support a WordPress installation. Installing any of our WordPress plugins on a sub-domain or in a sub-folder counts as a unique domain. Installing any of our plugins on a WordPress multi-site website, where members of the network receive their own installation of our plugins, is not prohibited. However our support staff will only offer support to the primary license holder, or where the domain owner (network manager or network member) has purchased their own support license.
After successfully purchasing a product, the files will become available to you via a download link in the form of an email. Only once a successful purchase has been made will the files be available for download. If you are experiencing issues in receiving the files you have purchased, please feel free to Contact Us.